See also:

• Business: Business Services: Customer Management  (127)
• Business: Customer Service: Software  (44)
• Business: Telecommunications: Call Centers: Software  (75)
• Computers: Software: Help Desk  (161)

Achiever  www.achiever.co.uk Supplier of CRM, eCRM and e-business software solutions.

Alto CRM Consulting  www.altocrm.com Provides customer relationship management solutions and training with GoldMine and SalesLogix CRM software.

Asian Market Information & Analysis Centre (AMIAC)  www.asia-lists.com Provides of data and CRM tools designed to facilitate communication with Asian markets.

BimSym eBusiness Solutions, Inc  www.leadorganizer.net CRM and sales force automation for insurance professionals

BRD  www.brdee.com Provides software allows operators to monitor web site activity, and alert them if customer assistance is needed.

BXTEND  www.bxtend.com Provides a full suite of CRM tools, including help desk, sales, product management and shopping cart features.

CABC's Maximizer CRM Discussion Board  www.maxtalk.com Discuss Maximizer CRM software features and support issues with other Maximizer users. Compare Maximizer with other CRM packages.

C3i Inc.  www.c3i-inc.com Offer CRM systems integration and support services. Headquarters in New Jersey, USA.

Click4Operator  www.click4operator.com Firm offering agents who provide Web call center services.

Client Compass Software  www.wiley.com/WileyCDA/Section/id-290930.html Client information management and CRM software system that is user customizable. The software provides invoicing, notes, data import/export, integration with email clients and MS Outlook.

Clientware  www.clientware.ca Clientware provides CRM, Contact Management, Task Management, Time, Billing and Reports software for Service Professionals. Services are designed to keep the customer as the focus of your business.

Competitive CRM Performance  www.competitiveperformance.com Publisher and consultancy dedicated to assisting clients with the successful implementation of customer relations management.

Consilience Group  www.consiliencegroup.com A virtual business development firm that creates customized CRM solutions.

CRM Blog  www.crmblogger.com Providing advice, best practice, and information needed to maximize the results from CRM projects.

CRM Buyer  www.crmbuyer.com An independent source featuring CRM product information, reviews and product comparisons.

CRM Mantra  www.crmmantra.com CRM consultancy firm provides consulting services to small businesses for procurement, integration and deployment of software systems.

CRM Newz  www.crmnewz.com CRM news, information, and tutorials.

CRMailer  www.crmailer.com Provides CRM software solutions for online e-mail marketing, combining database marketing, and newsletter publishing.

Customer Relationship Management  www.cio.com/topic/1465/CRM Includes articles about strategy and technology issues.

Dacon Software  www.daconsoftware.com Provides a live customer service product with open connectivity to legacy CRM systems.

DVT  www.dvt.co.za Provides CRM business intelligence software. Find company profile, description of services and contacts.

eCentric Media  www.ecentricmedia.co.uk An independent multi-channel CRM systems integration consultancy with expertise in Chordiant, Ab-Initio and e-business-CTI application software solutions.

eGain Communications Corporation  www.egain.com Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web.

E-Interchange  www.e-interchange.com E-Interchange provides CRM solutions by establishing and managing electronic conversations through traditional email, email campaigns and web forms.

enVesage  www.envesage.com CRM and Information Technology firm specializing in providing a variety of CRM solutions including database management and campaign management.

Evolution Systems Ltd.  www.evosys.co.uk Integrated CRM software solution with Windows, web based and wireless interfaces.

Fraser Williams  www.fwcommercial.com Customer response software for tracking complaints and for surveys.

GoldCRM, Inc.  www.goldcrm.com Gold Service Advisor for Amdocs Clarify is a web and wireless based field service application that incorporates intelligent dispatching, route optimization and SLA driven scheduling. Integrated with Microsoft Mappoint and optimized for Blackberry RIM paging system.

Ideal Host  www.idealhost.co.uk Provides e-commerce and CRM software.

InfoScience  www.infoscience.ie Specializing in the business of bespoke and application development especially in the area of service support management and customer relationship management (CRM).

Infotivity - CRM Software Guide  www.crm-software-system.net CRM software selection guide.

Innotrac Corporation  www.innotrac.com Provides customized, technology-based support services. (Nasdaq: INOC).

ITApps Limited  www.itapps.com ITApps Ltd is a full-service CRM provider that helps organizations develop and deploy one-stop, end-to-end mission-critical solutions. ITApps Limited provides CRM and contact center solutions across the Asia Pacific Region.

Kana Communications  www.kana.com E-Business infrastructure solution for online customer interaction. Scalable solution to manage high volumes of e-mail and Web-based customer communications.

Khaos Control  www.khaoscontrol.com A complete and customisable CRM system that links into eCommerce solutions

Knowledge enabled eCRM Solutions  www.cmd-it.de CMD delivers knowledge enabled solutions for CRM Channel Management.

LBT Services  www.lbt.co.uk Provides CRM solutions designed maximize the effectiveness of the various business systems within an organization. Features company profile, contact details, description of services and products.

Lead Command  www.leadcommand-crm-software.com Provides customer relationship management software designed to maximize revenue and return on investment generated from marketing campaigns.

Livecare  www.livecare.net Call center, help center and remote support software.

Livehelper.com  www.livehelper.com A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP.

MainstayCRM  www.mainstaycrm.com An international contact center that provides blended inbound and outbound telecalling facilities coupled with BPO services such as email management and back office tasks.

Mareeba  www.mareeba.co.uk Independent CRM consultants provide advice to companies on how to maximise the returns from their existing CRM installations.

Marketpoint  www.mktpoint.com Global database marketing.

Microsoft and Oracle Customer Information Center  www.siebelonmicrosoft.com Features product description, blogs, customer list, and news.

MM Group Ltd.  www.mmteleperformance.co.uk Provides call center and customer data services in the UK. Also provides printing, response management, e-commerce, and database management services.

Noonmark  www.noonmarktech.com Web based customer information system for small and medium sized businesses.

Paladin Consulting Group  www.paladin-consulting.co.za Customer management and customer interaction management consulting.

Power Marketing  www.power-sell.net Lead generation service specializing in pre-screened phone leads for any business on or offline.

ProspectSoft  www.prospectsoft.com Provides CRM solutions combined with mobile computing. Products feature integration with Pegasus, Sage, Exchequer, Access, popular accounting software and manufacturing systems.

Rankin Technology Solutions  www.rankintechnologies.com Rankin Technology Solutions provides consulting and CRM solutions for small businesses in south Georgia and north Florida

Real Assistant  www.real-assistant.com Live help and sales chat software powered by ASP script.

Ridge Group LLC  ridge-group.com Internet and CRM consulting group.

Salespage Limited  www.salespage.co.uk Developers of web-based CRM solutions.

Salestrac  www.salestrac.com Marketing and sales automation software.

SemaTree  www.sematree.com Enterprise class CRM software designed and implemented for the scalable J2EE application server environment. ECS is a CRM application framework and product consisting of EJB business components and Web templates.

Senior Consultant CRM  www.crm.filzinger.com CRM Consultant

SiliconLink  siliconlink.com Enterprise level CRM for small business with customizable industry-specific solutions.

SmoothStart CRM  www.smoothstart.com Online CRM Customer Relationship Management Solutions including Sales Force Automation (SFA) applications, contact management, marketing automation and customer support.

SplashDot  www.splashdot.com Customized customer engagement solutions for Web sites.

SpringDove  www.springdove.com eCRM technologies, E-business consulting, web designing, hosting, content development and IT application development

SugarCRM  www.sugarcrm.com Commercial open source customer relationship management software. Includes details of features and services, online demo, documentation, download, and discussion forums.

TBN - The Business Network  www.businessnetwork.com Provides on-demand web services for the IT distribution industry.

Telemation  www.databasesystemscorp.com/pstelemation.htm CRM software system including complete telephony features and application development toolkit.

U&D Square  www.udsquare.com Provides 24x7 technical and customer support for web hosting companies, ISP's, Data Centers and other businessess.

Unisys Financial Solutions  www.unisys.com/financial/solutions Provides CRM and unified information services for financial institutions.

United Customer Management Solutions  www.ucms.net Lifecycle eCRM for telecommunications, utilities and financial industries.

Vertical Marketing Inc.  www.salesteam.com Software consulting firm specializing in the implementation and support of CRM systems.

360 Visibility  www.360visibility.com Microsoft Business Solutions partner provides a solid foundation of tool sets for Financials, Distribution, Supply Chain, Manufacturing, Customer Relationship Management and Human Resources.

Vojus  www.smaple.com CRM consultants who provide a range of CRM products and implementation services.

West Monroe Partners LLC  www.westmonroepartners.com Business and technology consulting firm.

Windsail Technologies LLC  www.windsailtech.com Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation.

Zerotouch  www.zerotouch.com Provider of web based customer service solutions.