ContactLife  www.contactlife.com Provides businesses with a fresh new perspective on customer contact strategies

CRMA  crmassociation.org A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.

Customer Focus Consulting  www.customerfocusconsult.com Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.

Customers in Focus  www.custinfoc.co.uk Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.

Emerging Market Technologies, Inc.  www.emti.com TeleMagic software, a completely customizable customer relationship management solution.

FrontZone Corporation  www.frontzone.com Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.

GEM  www.the-gem.com Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.

Inq.com  www.inq.com Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.

Interact.com  www.interact.com Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.

International Field Works  fieldworks.net A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.

Island Data  www.islanddata.com Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.

The ITIL Open Guide  www.itlibrary.org A public wiki site dedicated to the ITIL approach to IT and customer support and management.

KR Consulting  www.krconsulting.com Management consulting firm for help desks and customer support centers.

Maconomy  www.maconomy.com Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.

PeopleLink eCommunity  www.peoplelink.com Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.

Pivotal Corporation  www.pivotal.com XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.

Platinum Rule  https://platinumrule.com Learn more about how charismatic you are and how charisma affects you personal and professional success.

SafeHarbor Technology Corp.  www.safeharbor.com Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.

SearchCRM.com  searchcrm.techtarget.com Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.

The Service Support Forums  www.managementforums.com Online forums and message board dedicated to service management and customer support.

Sitel Corporation  www.sitel.com Delivering telephony based customer relationship management solutions and project management.

SSI Partners  www.ssipartners.com Offers help in maximizing the revenue and cost savings via remote service offerings.

Stream International, Inc.  www.stream.com Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.

TelePlaza  www.teleplaza.com/Telemarketing/Inbound/inbound.html Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.

UltraFeedback  www.ultrafeedback.com Research consulting firm that aligns organizations with their customers.

Unicom Telecommunications  www.unicomcorp.com Specializing in order fufillment for each and every business type.